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Listening for gold: how this company rescued $100M in at-risk revenue

I recently had a client who lost nearly a dozen significant customers. They didn’t know why and asked us to help. They also requested that we review the relationship health of their Top 150 account…

[Video] Microtransactions Roundtable

This morning, I sat down with some of our pricing leaders to discuss recent pricing trends and what the future could look like with micotransactions. Video below, and you can also find a transcript…

Is the BMW heated seat an omen for more microtransactions?

By now, you likely have heard of BMW’s play for a subscription model on its heated seats in some international markets. Like it or not, the auto industry is making its play for subscription revenue…

Preparing your organization for a possible recession

| Brian Doyle |
There are a lot of unknowns in kicking off the second half of the year. Markets are volatile. Prices are up. Supply chains are still strained. The question has been around for a while now: Will we …

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