How to Create Value: Small Efforts, Outsized Returns

| Teng Yang | , ,
We at Holden Advisors believe that pricing power can be achieved with differentiation and execution. We can create more differentiation by creating more value for our customers. There are, in general, 2 primary ways to create more value for…

Why Pricing Initiatives Stall Before They Start 

| Teng Yang | ,
Have you ever kicked off a pricing initiative with real momentum, only to watch it quietly die in committee months later? Having worked with a number of B2B clients across a wide range of industries, we’ve found that the outcome of a pricing initi…

Pricing by Customer Size vs. Customer Potential: Why It Matters

| Lori Rybaski | ,
Customer segmentation can be very nuanced, incorporating elements of product, geography, buying behavior, needs, etc.  Those with a less sophisticated approach often segment customers based on size. It is a natural starting point. Larger cust…

Moving beyond hourly rates: pricing professional services in an AI world

| Teng Yang |
As AI becomes more common in the business world, it’s increasingly capable of taking over low-complexity work. The kind of work some professional services firms have historically billed by the hour. That shift creates a new pressure: customers are…