A wealth of candid,
practical insights

(And this is just scratching the surface.)

The Importance of Trusted Partners – In Business & In Life

| Reed Holden | ,
The other day I received a call from the CEO of a technology company, and it was not to talk about his company. In this case, I was provided as a reference for a building contractor I had worked wi…
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Is it the right time for a price increase?

| Reed Holden | , , ,
We have received many requests from companies wondering if it is a good idea to increase prices to offset declining sales during the pandemic. While the answer is generally no, it is important to r…
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The Great Burger Bundle Bungle

| Reed Holden | ,
Recently, McDonalds had a special pricing promotion that caused a 10% reduction in demand for fries. Allegedly, the drop in demand was the result of a 99-cent burger promotion. The promotion unin…
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News from the Field: Mental Insights

| Adele Mclean |
During our recent Virtual Backbone workshops, our participants have been sharing interesting insights about the psychological aspect of negotiating. We wanted to share some with you:
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