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Holiday Giving Teaches Lessons on Price, Value and Sales

| Pete Morelli |
The holiday season is here. A time for decorations, family, vacations and charity. Over the past few weeks, I’ve observed several holiday giving anecdotes that were great reminders of pricing, valu…
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Winning the Negotiation Game

| Mayuresh Saravanakumar |
Recently, one of our clients—a sales executive at a leading chemical manufacturer—was facing a problem that we see time and time again in negotiations.  Our sales executive, let’s call him Bob…
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The Balancing Act Between Customer Experience & Price

| Brian Doyle |
81% of companies say they will compete mostly or completely based on customer experience (CX) (Gartner). At the same time, 72% of CX professionals do not feel their programs are very successful at …
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Amazon’s Tale of Two Cities and Saying Goodbye to the Rabbits

| richardharrington |
So there it is. Amazon’s year long quest for its second headquarters has finally ended with an announcement that the will be shared by two cities, Long Island City, New York and Arlington, Virginia…
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