Monetizing urgency: protecting the value of speed

In industrial markets, urgency is often treated as an operational challenge rather than a commercial opportunity. When a customer calls with production down and revenue at risk, the instinct inside most organizations is to focus on response spe…

How to price based on risk exposure (not just cost)

Industrial pricing conversations often center on cost structure, competitive benchmarking, and margin targets. Far less frequently do they begin with a disciplined evaluation of risk exposure. Yet in engineered markets, the financial consequence o…

The 4 sneaky margin killers hiding in your cost to serve

As we evaluate a P&L, we often get a big picture top-down view of gross margin for the entire business. As an example, the business is chugging along at 40% margin; however, the story looks very different when you look at margin from the botto…

How to build pricing power in the age of Gen AI

If you’re a CEO in SaaS, you’re feeling the pricing pressure. You’ve invested in AI, pushed to create new features, and pressed the team to innovate quickly. Then your CRO calls to say there’s a new competitor offering something similar… at 10% of…