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When a Poker Player Gets Mad, You Might Be Winning

| Reed Holden | ,
Over the past year, I have noticed an increase in “scorched earth” negotiating tactics. These are tactics which move beyond “going kamikaze” that I talk about in Negotiating with Backbone. This new…
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3 Steps to Discover if Your Customers Pay a Fair Price

| Mayuresh Saravanakumar |
Do you deliver value that is not captured in price? Do you provide services that are under-appreciated by your customers? If you answered “yes,” you have lots of good company. We constantly see org…
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Automakers Celebrate Giving Away Profits – Again!

| richardharrington |
Automakers are very happy with their September results as sales hit their briskest monthly pace in a year.1 Along with higher fleet sales and replacements for vehicles damaged by recent hurricanes,…
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On Great Leaders

| Reed Holden | ,
We’ve had a lot of discussions on leadership lately. They tend to focus on people not characteristics. You know the drill, this person is a great leader and this one isn’t.
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