Why Good Decisions Die Under Pressure

| Brian Doyle | ,
In my experience, one of the hardest jobs of leadership is separating predictable resistance from new information. The distinction sounds simple. In practice, it rarely is. Microsoft recently announced another major restructuring, eliminatin…

Pricing Happens Everywhere, Which Means It Often Belongs to No One

| Travis Umpleby |
Pricing is the lifeblood of any organization, yet very few companies have a dedicated pricing team. Instead, pricing responsibilities are spread across Finance, Sales, Operations, Customer Service, Legal, and Product or Innovation. Each group play…

Profit Decoded

| Adele Mclean |
Recently I was talking with a few business partners about the latest business trends we see with clients. One hot topic is transformation! On any given day, another organization is appointing a new transformation leader, plotting a new strategy fo…

Great questions create strong customer connections

One of the top challenges sales leaders share is their Sellers’ hesitancy to engage in early, prospecting conversations with customers. It is common for us to hear sales leaders lament that their “Sellers are great once the product discussion star…