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Do Price Discounts Solve Customer Service Issues? Not Really

| saadshahzad |
All pricers think there can be improvements in getting the right price. Recently, I experienced a situation with the right pricing, product, and negotiating strategy. The story starts with my wirel…
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3 Profit Driving Advancements Worth Giving Thanks for This Year

| Alison Yama | , ,
I love Thanksgiving. We get to focus on eating food (my favorite), watching football, spending time with family and friends, but most importantly, we all get to reflect on what we have to be thankf…
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When a Poker Player Gets Mad, You Might Be Winning

| Reed Holden | ,
Over the past year, I have noticed an increase in “scorched earth” negotiating tactics. These are tactics which move beyond “going kamikaze” that I talk about in Negotiating with Backbone. This new…
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3 Steps to Discover if Your Customers Pay a Fair Price

| Mayuresh Saravanakumar |
Do you deliver value that is not captured in price? Do you provide services that are under-appreciated by your customers? If you answered “yes,” you have lots of good company. We constantly see org…
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