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Questions are like Tools—Pick the Right One for the Job

| Ellen Quackenbush |
(Part 2 of 3) In the first blog of this Asking Great Questions series, I talked about the need or rationale for asking questions.  Great questions can undoubtedly be great tools in the ri…
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$4.99 Footlongs? Subway, You’re Doing it Wrong

| Pete Morelli |
Remember the Subway “Five-dollar footlong” jingle from 2008? Ten years later, Subway is doubling down on the promotion with a two-month run of $4.99 footlong sandwiches. While the news is music to …
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The Importance of Building Trust: The Winter Car Blues

| David Broadbent |
I don’t like arctic cold. I like it even less when I have to take care of unexpected car maintenance. What we would do ourselves in summer, we might look for someone else to handle in winter. Eleve…
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