Why your customers make bad buying decisions (and how to stop enabling them)

Companies often celebrate when customers “come back” after having left for a presumably cheaper option. But this return shouldn’t be a story of vindication. It’s a sign of failure. When that customer left, they made what appeared to be the fina…

It’s a great time to be in sales

| Erica Summers | ,
The reports on sales are bleak. Increasing numbers of buyers avoid interacting with salespeople. Remote work makes it more challenging for sellers to get face time with customers. Selling continues to become more complex, and sellers struggle to s…

How to accelerate B2B negotiations with Give-Gets

The negotiation table is a lawless place. You never know what will happen when the first number comes out, or the counteroffer, and so on. We recently had a partner tell us the discounting in their sales team ranged from 0-90%.  Who c…

Video: Is Your Product Really a Commodity?

| Adele Mclean | , ,
Is your product a commodity? Is it really? Or, do your customers cry commodity during negotiations to get you to decrease your price? Watch the video below and listen as Adele McLean talks about how you can get out from under this tough negotiatio…