A wealth of candid,
practical insights

(And this is just scratching the surface.)

When Your Buyer is a Bully

With the media full of reported bullying incidents in politics, schools, on sports teams, and in the work place, why do so many sales professionals put up with these similar tactics demonstrated by…

Scorched Earth Negotiating

| Reed Holden |
We are all used to the tough negotiators. Be they in procurement or some other part of the firm, these guys push, distort the truth, and apparently do anything to get a lower price – even if it put…

You Can Have Too Much Innovation

| Ellen Quackenbush |
Innovation is the key to revenue growth and a healthy stock price, right? Firms with innovative products and services can crush the competition with unique, market-leading offerings that command pr…

Lessons from the NPR Member Drive

| richardharrington |
As I work, I generally enjoy having music in the background. My favorite local station here in Minneapolis is The Current, a contemporary music station with a more eclectic mix than the local comme…

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