Pricing Transparency Builds ‘Fareness’ and Trust

After visiting family in India over the holidays, I was scheduled to fly back to the US. But due to unforeseen circumstances, I had to change plans. So naturally, I looked into rescheduling my booking with Emirates. I initially bought the ticket a…

Managing Price Leakage – Which Customers are Not Pulling Their Weight?

| Reed Holden |
Over the years, we’ve done some pretty sophisticated analysis – customer profitability, segments, buying intent, and what it’s like to work with them. But being in my KISS mode today, I’d like to share a story from some work we did in the transpor…

3 Keys to Price Analytics Success – Video

Mayuresh Saravanakumar lays out his framework in the video below for creating a simple approach to pricing analytics success:  Identify, attack, and monitor.

Value Advice for Financial Advisors

In an article in the Wall Street Journal last week, columnist Andrea Fuller detailed her journey through the frustrations of trying to find out the fees (read: price) she pays her financial advisor. Due to conflicts of interest, the WSJ does not a…