News from the Field: Mental Insights

Written by Adele Mclean

During our recent Virtual Backbone workshops, our participants have been sharing interesting insights about the psychological aspect of negotiating. We wanted to share some with you:

  1. Rethinking the notion that your customer's hiring of one of your former competitors is a bad thing--and why that is not always the case
  2. Challenging the behavior of prenegotiating a deal with yourself before even getting in front of the customer--and how that can inadvertently work against you
  3. Considering the power of offering options to your customers--and a case study of how a $35K renewal turned into a $2.5M initiative

Watch this brief video as Adele McLean discusses this feedback and more from our recent Virtual Backbone workshops and challenges all sellers to rethink their assumptions. 

 

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