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The Next Lesson From Amazon: Push Your Customer’s Cart

| Erin Cihak |
In what has become a common occurrence over the past 15 years or so, Amazon announced it was entering a new business last week – retail grocery stores. Well, yes, they technically are in this busin…
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GEICO is Turning Me Into a Poker Player

| richardharrington |
I recently renewed my car insurance. It had been a few years since I’d changed the policy, and the cars were now half a decade older, so I decided to call GEICO to see if they could save me so…
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Apple One-Ups Amazon at the Negotiating Table

| Matthew Lydon |
Apple and Amazon stepped into the ring again recently, like B2B’s answer to Mayweather/Pacquiao, to cut a deal to finally land Apple’s newest products in Amazon’s marketplace on release day. In the…
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Control vs. Chaos: A Day In the Life of a Sales Rep

| Brian Doyle |
If you’re a fan of the 1960s television show, Get Smart (or saw the 2008 movie with Steve Carrell), you know that the good guys work for Control and the bad guys work for an organization called KAO…
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