A wealth of candid,
practical insights

(And this is just scratching the surface.)

News from the Field: Mental Insights

During our recent Virtual Backbone workshops, our participants have been sharing interesting insights about the psychological aspect of negotiating. We wanted to share some with you:

News from the Field: Virtual Backbone

Recently, we launched our Virtual Backbone initiative to help improve sales teams’ negotiating performance, all from the comfort and safety of their home office. The results are great, but we wante…

Do your customers really need you in the era of COVID-19?

This is a scary time for suppliers and their sales teams. Customers concerned with the impact of COVID-19 are canceling or postponing projects and curtailing spending. As a result, suppliers are lo…

A Tale of Two Transformations – 4 Crucial Activities to Measure Success

Recently, I was speaking with the Chief Transformation Officer from one of our clients. After we described how a commercial transformation progressed when supported by our Negotiating with Backbone…

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